Train
Mamata assists teams in gaining operational skills though simple and educational tutorials explaining the equipment operation and their automated sequences.
Alert
Mamata predicts future problems and alerts in real time and automatically sends alert tickets in a user-friendly format: simplified for the operator, detailed for the expert.
Support
Mamata assists the operator in the identification and resolution of defects:
-
- List of root causes that can explain the detected phenomenon
-
- Step by step assistance in the identification and the resolution of the issue
-
- Simplified direct manufacturer <> user contact